Amategeko n’amabwiriza

Amategeko n’amabwiriza

Incamake [v3 01/2019]


[1] Ibisobanuro

Imikoreshereze ya serivisi zitangwa na Bazasoft Incorporation Ltd kuri bazasoft.rw (nyuma yibi twita “Bazasoft Rwanda”) igize amasezerano kumabwiriza akurikira.



[2] Amagambo rusange

[a] Ntabwo twizeye ko izina rya domaine wifuza kwiyandikishaho rishobora kwandikwa kuri wowe cyangwa ko rizandikwa mwizina ryawe. Ntugomba kwizerako izina rya domaine wasabye ryakwanditsweho kugeza igihe umenyeshejwe ko byakozwe.



[b]Kwiyandikisha no gukoresha izina rya domaine yawe bigengwa nuburyo bukoreshwa nubuyobozi bubishinzwe bwo kwita izina; ICANN kubijyanye na .COM / .NET / .ORG hamwe nizindi nzego zubutegetsi bwakarere kuntara zinyuranye zigihugu, ugomba kwemeza ko uzi ayo mabwiriza kandi ko uyakurikiza. Ntuzagira uburenganzira bwo kuturega kubijyanye no kwanga kwandikisha izina. Amafaranga yose yubugenzuzi wishyuye kuri twe agomba kuba adasubizwa mugihe kwita izina wifuza bidakunze.



[c] Ntabwo tuzaba dufite inshingano zijyanye no gukoresha nawe izina iryo ari ryo ryose; amakimbirane ayo ari yo yose hagati yawe nundi muntu uwo ari we wese agomba gukemurwa hagati y’ababuranyi bireba muri ayo makimbirane. Niba hari amakimbirane nkaya avutse, dufite uburenganzira, kubushake bwacu kandi nta mpamvu iyo ari yo yose, guhagarika, cyangwa guhagarika izina rya domaine. Tugomba kandi guhagararirwa n’ubuyobozi bubishinzwe bwo kwita amazina ariko ntituzagomba kugira uruhare muri ayo makimbirane.


[d] Ntabwo dushobora kurekura indangarubuga kuyindi sosiyete keretse ubwishyu bwuzuye kuri iyo domeni bwakiriwe natwe. Amafaranga yose yishyurwa nawe kuri Serivisi agomba kuba akurikije igipimo cyamafaranga n’ibiciro byatangajwe rimwe na rimwe natwe kurubuga rwacu kandi bigomba kwishyurwa mbere yo gutanga serivisi.


[e] Tutabangamiye ubundi burenganzira n’ibisubizo byacu muri aya masezerano, niba amafaranga yose yakagombye kwishurwa atishyuwe mbere yitariki yagenwe, dufite uburenganzira bwo guhagarika serivisi twagakwiye kuguha.



[f] Uturinde kutagira icyo twangiza wubahiriza amategeko ayo ari yo yose y’ubucuruzi ndetse n’ikirego icyo ari cyo cyose cyatuzaniwe n’abandi bantu biturutse ku gutanga serivisi kuri twe no gukoresha Serivisi.



[g] Niba udashoboye kwishyura amafaranga ayo ari yo yose ategerejwe natwe mugihe giteganijwe, turashobora guhagarika Serivisi kandi/cyangwa guhagarika aya masezerano ako kanya utabimenyeshejwe.


[h] Niba urenze kuri aya mabwiriza kandi ukananirwa gukosora ikibazo mu minsi irindwi (7) ikurikira inyandiko yakumenyesheje yerekana kutubahiriza amategeko, dushobora guhagarika aya masezerano ako kanya.


[i] Niba uri isosiyete hanyuma ukajya mu iseswa ridashobora kwishyurwa cyangwa ugahabwa gahunda yumuyobozi cyangwa uwakiriye ubuyobozi cyangwa ugirana amasezerano kubushake nabagurijwe, dufite uburenganzira bwo guhagarika aya masezerano ako kanya.


[j] Mugihe cyo gusesa aya masezerano cyangwa guhagarika serivisi, dufite uburenganzira bwo guhita duhagarika Urubuga rwawe no gukuraho amakuru yose ari kurirwo. Tugomba kwemererwa gusiba ayo makuru yose ariko turashobora, kubushake bwacu, gufata ayo makuru mugihe nkicyo dushobora gufata icyemezo cyo kukwemerera kuyakusanya kumafaranga yawe, hishyuwe amafaranga yose yuzuye.



[k] Bazasoft Rwanda ntabwo ishinzwe ibyangiritse ubucuruzi bwawe bushobora kugira. Bazasoft Rwanda ntabwo itanga garanti yerekana cyangwa yanditse kuri serivisi iyo ari yo yose. Bazasoft Rwanda ihakana garanti cyangwa ubucuruzi kubwintego runaka: Ibi birimo gutakaza amakuru aturuka ku gutinda; kudatanga, gutanga nabi, no guhagarika serivisi zose zatewe na Bazasoft Rwanda.



[l] Bazasoft Rwanda ifite uburenganzira bwo guha serivisi abantu ishaka.


Politiki yo gusubizwa [v2 04/2018]


[1] Uburyo bwo Kwishura

Dutanga amafaranga yo gusubizwa gusa mugihe ukoresheje bumwe muburyo bukurikira bwo kwishyura: PayPal, Ikarita y’inguzanyo/Ikarita yo kubitsa, Mobile Money, na Transferi ya Banki. Niba ukoresheje bumwe muri ubwo buryo bwo kwishyura, ingaru iyo ari yo yose isubizwa kuri konte yawe y’abakiriya



[2] Ingwate y’ingaru

Niba konti ifite garanti yiminsi 30 yaguzwe hanyuma igahagarikwa mugihe cyiminsi 30 yambere itangiye manda (“Igihe cy’amafaranga yingwate”), Gusaba gusubizwa bigomba gukorwa mu nyandiko yandikiwe itsinda rya Bazasoft Rwanda. Gusubizwa bizatangwa gusa kubikorwa bya Hosting, VPS hamwe na Reseller kandi ntibizaba birimo domaine, amafaranga y’ubugenzuzi/ n’ayubuyobozi, nta nubwo azashyiramo amafaranga y’izindi serivisi ziyongera. Amafaranga yo gusubizwa ntashobora kubarwa, kandi ntashobora kwishyurwa mugihe udatanze icyifuzo cyo gusubizwa mugihe cyamenyeshejwe.


[3] Kwemererwa Gusubizwa

Gusa konti yambere y’umukiriya yemerewe gusubizwa. Nkurugero, niba ufite konti natwe mbere, uhagaritswe maze ukongera kwiyandikisha, cyangwa niba warafunguye konti ya kabiri natwe, ntuzemererwa gusubizwa. Kurenga kuri aya masezerano bizakuraho uburenganzira bwawe muri politiki yo gusubizwa.


[4] Ibicuruzwa na serivisi bidasubizwa.

Nta gusubizwa kumafaranga yo gushiraho Serivisi, amafaranga yubuyobozi, no kwishyiriraho porogaramu yihariye. Nyamuneka menya ko serivise zo kwiyandikisha zidasubizwa niba indangarubuga ikora kandi ikwandikishijeho.


Kugezwaho serivisi [v2 04/2018]


[1] Itumanaho

[a] Ako kanya iyo wishyuye neza, uzakira inyemezabwishyu yaturutse muri sisitemu. Nyamuneka andika kandi ugumane kopi yibi kandi ubigumane ahantu hizewe kugirango uzabikoreshe ahazaza.



[b] Imeri yawe idasanzwe izaba iri kuriyi nyemezabuguzi kandi igomba gukoreshwa mubusabe bwose kuri Bazasoft Rwanda.



[c] Menya ko tugamije gutanga ibicuruzwa byose mukimara kwiyandikisha. Niba tudashobora gukurikiza ibi uzabimenyeshwa dukoresheje imeri cyangwa itike cyangwa byombi. Kwishura bizakurwaho igihe serivisi zitanzwe.



[d] Ibicuruzwa byose bitangwa kuri elegitoronike ukoresheje imeri, Niba ufite ikibazo kijyanye n’ibyo watumije, twandikire kuri info@bazasoft.rw



[e] Bazasoft Rwanda igamije gusubiza ibibazo byose bitarenze amasaha 24.



[f] Reba amabwiriza mugihugu urimo kugirango urebe niba ibyo bicuruzwa byemewe gukoreshwa mugihugu cyawe.



[g] Ntabwo tuzongera amafaranga kubakiriya bakoresha gahunda ya VISA cyangwa MasterCard. Igiciro cyanyuma kizaba kimwe utitaye kuburyo bwo kwishyura wahisemo



[h] Bazasoft Rwanda irashobora gukora igenzura ryinyongera kubicuruzwa ukoresheje terefone, SMS cyangwa ubundi buryo bwo kumenya uburiganya


Politiki rusange [v2 04/2018]


[1] Politiki Yibanga

[a] Serivisi ihabwa abantu cyangwa imiryango yemewe (ivugwa muri iyi nyandiko nka “Abiyandikisha” cyangwa “wowe”). Imikoreshereze iyo ari yo yose ya serivisi igengwa n’ibibujijwe byose bikurikira. Ukoresheje Serivisi, wemera kugengwa naya Mabwiriza yose hamwe na Politiki. Niba utemeye kugengwa naya Mabwiriza na Politiki, ugomba guhita uhagarika konte yawe kandi ntushobora gukoresha cyangwa kugerageza gukoresha Serivisi.


[b] Aho bigarukira – Niba uri uwiyandikishije kugiti cye, aya Mategeko na Politiki bireba abantu bose babona uburenganzira binyuze kuri konti yawe. Niba uri uwiyandikisha mubucuruzi, aya Mategeko na Politiki bireba abakozi bawe bose, abakozi bawe/cyangwa abakiriya bawe. Muri ubwo buryo ubwo aribwo bwose, kurenga kuri aya Mabwiriza na Politiki umuntu wese ukoresha konte yawe bizafatwa nko kurenga kuri wowe.



[c] Ibiciro n’Ibikatwa – Bazasoft Rwanda itanga ikoreshwa rya cPanel hamwe na WHM kubuntu, ariko niba binyuze mubukoresha nabi cyangwa kubihohotera kuruhande rwawe twishyuza ibikatwa byose, dufite uburenganzira bwo kuguha kugukata amafaranga.



[d] Igihe – Serivisi iguhabwa mugihe cyose wifuza kuyikoresha, icyakora duhahagarika uburenganzira bwo guhagarika serivisi niba uyikoresha muburyo butubahiriza amategeko agenga imikoreshereze.


[2] Acceptable Usage Policy

Byemewe n’abakoresha serivisi za Bazasoft Rwanda ko itangwa rya hosting ryateguwe neza kandi ryeguriwe gutanga inyandiko zurubuga hamwe na imeri ikenewe/serivisi za FTP kandi ntizigomba gukoreshwa nk’ahantu ho kubika amadosiye ya elegitoroniki, cyangwa nka serivisi ya FTP. Amadosiye yose cyangwa dosiye zishobora gukururwa zibitswe kuri seriveri zigomba kuboneka ukoresheje inyandiko ya HTML yabitswe kuri interineti ahantu rusange cyangwa ku giti cyawe, kandi igomba kuba ifitanye isano itaziguye n’urubuga rwa murandasi rusanzwe. Ibirimo bitemewe nka software yibisambo, filime z’urukozasoni, umuziki cyangwa ibindi bitangazamakuru birabujijwe rwose kandi ntibyemewe kuri seriveri ya Bazasoft Rwanda.



[2.1] Serivisi za Hosting & Reseller:

Ibigenerwa nkububiko bwa MySQL, subdomain, konte ya posita ya POP3, konte yiposita ya SMTP, konte ya FTP ntibigomba gukoreshwa no gushirwaho muburyo bushobora kugira ingaruka mbi kumikorere isanzwe ya serivisi zacu.



Konti ntizigomba kurenga imipaka nkuko bikorwa na CloudLinux kuri seriveri yacu:




Ikoreshwa rya CPU: Nkuko byavuzwe kuri paki
pMEM: Nkuko byavuzwe kuri paki
vMem: Nkuko byavuzwe kuri paki
Processes zinjira: Nkuko byavuzwe kuri paki
I/O: Nkuko byavuzwe kuri paki



[2.2] Seriveri Zigenga Zihariye:

Niba Bazasoft Rwanda muburyo bwiza yizera imikoreshereze y’ibigenerwa byawe (CPU/disiki hamwe n’ikoreshwa ry’umuyoboro) ni kandi/cyangwa bizagira ingaruka mbi kumikorere isanzwe ya serivisi zacu, dufite uburenganzira bwo kugusaba gukora upgrade kuri seriveri cyangwa paki yisumbuye.




Umukoresha ntashobora:
Gufungura ibiremereza seriveri. Ibi birimo daemons iyariyo yose, nka IRCD.
Gufungura porogaramu iyo ari yo yose ihuza umuyoboro wa IRC (Ikiganiro kuri interineti).
Gukoresha ikintu icyo ari cyo cyose kijyanye na torrent, porogaramu ya torrent, cyangwa umukiriya wa torrent.
Kwitabira ibikorwa byose byo kugabana dosiye/ibikorwa byo guhererekanya inyandiko kubantu.
Gukoresha seriveri iyo ari yo yose yo gukina nka counter-strike, half-life, battlefield, nibindi
Gukoresha cron job hamwe y’intera iri munsi y’iminota 15.



Imipaka ntarengwa ya dosiye yubahirizwa kugirango sisitemu ikore neza kandi yizewe kandi igarukira kuri dosiye 300000 kuri Hosting za Linux. Intego ya Bazasoft Rwanda nugutanga ibikoresho bihagije kugirango byorohereze abakiriya, kugirango abakiriya badakenera guhangayikishwa no kurenga imipaka.



Birashimangirwa kandi n’abakoresha serivisi za Bazasoft Rwanda ko ibyo bigenerwa bigarukira ku mbogamizi zifatika z’ikoranabuhanga kimwe n’imipaka ikwiye y’ibigize seriveri isangiwe. Abakoresha bagomba kumenya ko tekinoroji ya seriveri igabanya umubare wibigenerwa biboneka kugirango ikoreshwe, harimo ariko ntibigarukira ku mwanya wa disiki, imbaraga za CPU, RAM, no kwihuta.


Bazasoft Rwanda ifata ingamba zo gukoresha uburyo bugezweho kandi bushoboka mubukungu bwa tekinoroji ya seriveri iboneka kugirango itange serivisi. Birashimangirwa kandi n’abakoresha serivisi za Bazasoft Rwanda ko serivisi zose zitangwa muri hosting zisangiwe, kandi abandi bakoresha bagabana umwanya watanzwe. Konti zabakiriya zishyirwa kuri seriveri hamwe nabandi bakoresha babarirwa mu magana. Bazasoft Rwanda, hamwe nabandi benshi batanga ibicuruzwa bakoresha ubu buryo bwubucuruzi kugirango batange serivise zo guhostingira imbaga ku giciro gito kandi kidahenze.


Biremewe ko konti iyo ari yo yose ifite uburenganzira bwo gukoresha ibigenerwa bya seriveri, mu mpamvu, kugeza ku byagenwe cyangwa ku biboneka bigaragara. Niba ibigenerwa bibaye bike, Bazasoft Rwanda ifite uburenganzira bwo kugabanya abakoresha imashini yibasiwe kurwego rwo hasi kugirango ibungabunge imikorere ya serivise kubayikoresha bose. Niba umukoresha runaka arengeje urugero ibyo abakoresha imashini gukoresha, uwo mukiriya ashobora gusabwa kuvanaho ibirimo, kugabanya imikoreshereze y’ibikoreshwa, cyangwa kwimukira kuri serivisi yisumbuye. Iyi politiki ireba gusa imbuga zifatwa nkaho zitatira muri serivisi, umwanya wa disiki cyangwa gukoresha ibigenerwa kandi aho bigaragara ko ‘gukoresha neza’ ibigenerwa mubakiriya byaciwe, cyane cyane mubijyanye n’umwanya wa disiki, umurongo mugari cyangwa ingufu za CPU.


Guhagarikwa no kurangiza [v2 04/2018]


[1] Inkomoko yo guhagarikwa

Wemera kubahiriza aya Mategeko na Politiki. Kurenga kuri kimwe, aya Mategeko na Politiki cyangwa andi mategeko, amabwiriza cyangwa politiki yavuzwe haruguru birashobora kuba impamvu ya Bazasoft Rwanda yo guhagarika cyangwa kurangiza konti yawe. Wemera ko Bazasoft Rwanda ifite uburenganzira, hamwe cyangwa nta nteguza, guhagarika cyangwa kurangiza konte yawe mugihe cyambere cyangwa cyakurikiyeho muri kimwe muri ibi bikurikira



[a] Gukoresha Serivisi muburyo, bugizwe no kurenga ku mategeko ayo ari yo yose akurikizwa, icyemezo cy’urukiko, amahooro, amabwiriza, cyangwa amasezerano (harimo, ariko ntibigarukira gusa ku mutungo bwite, itumanaho, ubuzima bwite, amategeko mpanabyaha n’amahanga). Gukoresha Serivise muburyo bugamije guhohotera cyangwa guhonyora uburenganzira bwibanga cyangwa imitungo yabandi, harimo ariko ntibigarukira gusa kohereza imeri myinshi idasabwe (“spamming”); iyi mpamvu yo guhagarika cyangwa kurangiza iratandukanye kandi hiyongereyeho amafaranga azava mubikorwa nkibi. Wemera kwishyura amafaranga 30,000RWF kwisaha niba hari aderesi ya IP ya seriveri igaragara kurutonde rwa Black bitewe na spam ivuye kuri konte yawe.



[b] Gukoresha hosting yawe nka dosiye cyangwa serivisi yo guhostinga amashusho.

[c] Gukoresha Serivisi mugushaka guhungabanya umutekano, cyangwa kugirango uhungabanye umutekano wurubuga urwo arirwo rwose rwa mudasobwa (harimo na serivisi ubwayo), cyangwa kugera kuri konti, ubutumwa, cyangwa dosiye itari iyanyu.

[d] Koresha konte yawe nka serivise ya backup. Amadosiye yose agomba kuba igice cyurubuga rwawe kandi agomba guhuzwa na konte yawe. Abakiriya ba seriveri biyeguriye kandi basonewe ibi.

[e] Gukoresha Serivisi muburyo bwo guhimba cyangwa kugaragaza nabi Headers, aderesi, cyangwa ikindi kimenyetso mumabaruwa ya elegitoronike cyangwa kurubuga, cyangwa gukoresha ubundi buryo ubwo aribwo bwose kugirango uhishe umwirondoro cyangwa aho uherereye. Ibi birimo guhostinga porogaramu ya Proxy.

[f] Gukuramo, guhuza cyangwa kubika warez, cracks cyangwa izindi software za pirate.

[g] Guhostinga IRCD, imbuga zakira amashusho, autosurf, scaneri ya ports, serivise zamamaza, escrow, amabanki, ishoramari, tombora, urusimbi hamwe na farumasi.

[h] Guhostinga software ziri nulled cyangwa ziri cracked hamwe nizindi software cyangwa porogaramu zitemewe.

[i] Gufasha cyangwa gukwirakwiza mu buryo butaziguye ibikoresho bifite abandi banyirabyo.

[j] Gukoresha cyane Serivisi muburyo bwo kugabanya umurongo waboneka kubandi.

[k] Gutanga amakuru yimpimbano cyangwa atuzuye, harimo izina, aderesi ya posita na numero ya terefone.

[l] Gukoresha Serivisi kugirango ukore porogaramu za seriveri, zirimo, ariko ntizigarukira gusa kuri seriveri ya imeli, seriveri ya IRC, seriveri y’imikino, seriveri ya ftp, seriveri y’urubuga, cyangwa gutambutsa amajwi / amashusho.

[m] Gukoresha Serivisi kuburenganzira butemewe binyuze muri sisitemu yindi.

[n] Kugerageza, muburyo ubwo aribwo bwose, kwivanga cyangwa gukuraho serivisi kubakoresha bose kuri interineti.

[o] Gusaba ingaru yishyuwe mubikorwa byose byashize cyangwa byubu bizavamo guhagarika konti kugeza bikemutse. Niba amafaranga yishyuwe yatanzwe dufite uburenganzira bwo gukuraho konte yawe, dushyireho amafaranga 50,000RWF kuri buri giciro kandi tugahakana ubundi bucuruzi ubwo aribwo bwose nawe.

[p] Iterabwoba ryose ryikurikiranarubanza rya Bazasoft Rwanda n’umukiriya, rizavamo konte na serivisi byihuse no guhagarika amasezerano nta gusubizwa. Byongeye kandi, Bazasoft Rwanda izahagarika itumanaho ryose hamwe n’umukiriya.

[q] Gukoresha Serivisi ya mail bombing, ikubiyemo urugero urwo arirwo rwose aho ubutumwa bwinshi bwoherejwe ahantu runaka hagamijwe guha uwakiriye na/cyangwa sisitemu ya elegitoronike ikorera uwo yakiriye nabi.

[r] Gukoresha Serivisi kugirango wongere cyangwa ugerageze kongeramo aderesi kuri mailing list iyo ariyo yose yoherejwe (iyawe cyangwa iy’abandi bantu) utabanje kubiherwa uruhushya na nyirubwite.

[s] Kugerageza guhagarika, gusimbuza, cyangwa kubangamira imeri itari iyanyu.

[t] Kwishora mu gutoteza, haba mu rurimi, inshuro, cyangwa ingano yubutumwa, haba kuri imeri cyangwa ibiri ku rubuga.

[u] Gukoresha Serivise kugirango ugire uruhare mubitero bya Syn Flood, bisobanurwa nko kuremerera sisitemu ya mudasobwa yakiriye wohereza umubare munini wamakuru yibinyoma bibangamira cyangwa bigahagarika rwose imikorere ya sisitemu yabakiriye cyangwa ubundi buryo ubwo aribwo bwose bwa DDoS.

[v] Gutanga amakuru y’ibinyoma kurupapuro rwawe rwo kwiyandikisha, amasezerano, cyangwa gusaba ubufasha, harimo gutanga ikarita yinguzanyo yibwe cyangwa andi makuru yo kwishyura y’ibinyoma.

[w] Nta ngaru izatangwa mugihe cyo guhagarikwa. Mugihe habaye ihagarikwa ryimikoreshereze ya Serivisi muri iki gice, Bazasoft Rwanda ishobora kubushake bwayo kugumana amafaranga yose cyangwa wishyuye kugirango ukoreshe Serivisi nkibyangiritse kubikorwa byawe.

[x] Umutekano – Uremera kutagera cyangwa kugerageza kugera mubice byihariye bya serivisi. Uremera kumenyesha Bazasoft Rwanda ukimara kumenya gukoresha konte yawe bitemewe kandi/cyangwa kutubahiriza cyangwa kugerageza guhungabanya umutekano kuri Serivisi.

[y] Umutungo bwite – Bazasoft Rwanda ntabwo yiyemeje gusuzuma cyangwa kugenzura ubutumwa, dosiye, cyangwa ibindi bikorwa, bigerwaho binyuze, cyangwa biba kuri Service. Ibibazo bijyanye no kuvutswa uburenganzira bishobora koherezwa kuri info@bazasoft.rw

[z] Ubusambanyi bwabana, muburyo ubwo aribwo bwose birabujijwe rwose kuri seriveri zacu na serivisi.



[z1] Gukomeza kumenyekanisha neza ibintu bivugwa ko byangijwe n’ahantu kuri Bazasoft Rwanda aho ibikoresho bigomba kuboneka. Bazasoft Rwanda imaze kubona ayo matangazo yanditse, izahita ikuraho cyangwa ihagarika kwinjira ku bivugwa ko byarenganijwe, kandi imenyeshe umuntu washyizeho ibyo bintu. Niba Bazasoft Rwanda yakiriye imenyesha ryuwo muntu ryerekana ko ikirego cy’ihohoterwa cyashingiye ku makosa cyangwa kutamenyekana, Bazasoft Rwanda izaguhereza kopi y’iryo menyesha. Keretse niba umenyesheje Bazasoft Rwanda ibikorwa bikwiye byurukiko kugirango uhagarike ihohoterwa rivugwa, ibigenerwa byahagaritswe bizahita bisubizwa cyangwa bitume byongera kuboneka.



[z2] Inshingano – Uremera ko imikoreshereze ya Serivisi iri mu kaga kawe. Usibye amakuru, ibicuruzwa, cyangwa serivisi byagaragaye neza ko bitangwa na Bazasoft Rwanda, yaba Bazasoft Rwanda cyangwa kimwe mubigenzura biyishamikiyeho, itanga, ikora, cyangwa muburyo ubwo aribwo bwose bushinzwe amakuru, ibicuruzwa, cyangwa serivisi bigerwaho binyuze muri serivisi. Bazasoft Rwanda ntabwo yemeza cyangwa ngo ishinzwe kumenya neza ibintu byabandi bantu, kandi wemera ko Bazasoft Rwanda itaryozwa igihombo cyangwa ibyangiritse byatewe no gukoresha, cyangwa kwishingikiriza kubintu nkibi. Urumva kandi wemera ko ufite inshingano zonyine zo kohereza amakuru cyangwa ibikoresho kurubuga urwo arirwo rwose cyangwa itsinda ryamakuru kuri interineti, harimo ariko ntibigarukira gusa ku mbuga za interineti, waba ufite ku bikoresho bya Bazasoft Rwanda cyangwa udahari, kohereza amakuru ku matsinda, kandi uruhare muburyo ubwo aribwo bwose bwo kuganira. Uremera kwishyura no gufata nabi Bazasoft Rwanda n’abakozi bayo, hamwe nabandi bakiriya nabafatabuguzi kuva no kubirego byose, igihombo, ikiguzi, uburyozwe, ibyangiritse cyangwa amafaranga akomoka kubyo wanditse.



[z3] Uremera ko, uramutse ukoresheje Serivisi kugirango wohereze cyangwa wakire itumanaho ryijwi, Bazasoft Rwanda ntabwo ikora nkitumanaho cyangwa isosiyete ya terefone, ko nta bahagarariwe na Bazasoft Rwanda kubijyanye na serivisi kugirango ikoreshwe, kandi ko ibyago byose byo guhuza, ubwiza bwo gukwirakwiza, hamwe nukuri kwitumanaho bireba wowe wenyine, kandi ko Bazasoft Rwanda idafite inshingano zuburyo ubwo aribwo bwose kunanirwa cyangwa kutagira ireme ryimikoreshereze ya serivisi.



[z4] Uremera kuryozwa ibyangiritse cyangwa gutakaza serivisi bivamo ibyangiritse kuri Bazasoft Rwanda biturutse kuri spamage cyangwa andi makosa. Ibi byangiritse birimo, ariko ntibigarukira gusa, guhagarika sisitemu, ibitero byo kwihorera cyangwa data flooding, no gutakaza gahunda za peering. Uremera ko Bazasoft Rwanda ishobora gukurikirana ibirego nk’ibyo bikurega mu Rukiko.



[z5] Uremera ko mugihe cyose Bazasoft Rwanda izaba ifite inshingano zamafaranga kuri wowe.

[z6] Garanti – Bazasoft Rwanda NTITANGA GARANTI UKO IPFUYE KUBONA, HARIMO GARANTI ZA KANAKA, GARANTI Y’IBITARAKORESHEJWE, NA GARANTI Z’UBUCURUZI CYANE CYANE USHOBORA KUBWIRA Bazasoft Rwanda KUBYEREKEYE GUKORESHA INDI SOFTWARE IZANANA N’IBYO WAGUZE. NTA NAMA CYANGWA AMAKURU YATANZWE NA Bazasoft Rwanda CYANGWA ABAKOZI BAYO BYASHOBORA GUKORA GARANTI CYANGWA GUHINDURA IBINDI BINTU BITEGANYIJWE N’ICYI CYICIRO.



[z7] SERIVISI NA SOFTWARE YOSE YATANZWE NA Bazasoft Rwanda YATANZWE KUBURYO BYA “AS IS : NKUKO IRI”; Bazasoft Rwanda NTIBYEMEZA KO BYAZABA NTAMAKOSA ARIMO KANDI/CYANGWA ITAGIRA IKIBAZO, CYANGWA KO IKOSA RIZAKOSORWA. Bazasoft Rwanda NTIYEMEZA UMUTEKANO CYANGWA KUGARUKA KWA DATA ZANYU ZISHOBORA KUBA MURI IYO SERIVISI.


[2] SPAM na imeri yubucuruzi idasabwe (UCE):


Bazasoft Rwanda ntiyihanganira kohereza imeri yubucuruzi idasabye (UCE) cyangwa SPAM kurubuga rwacu. Byoroheje cyane ibi bivuze ko abakiriya ba Sosiyete badashobora gukoresha cyangwa kwemerera abandi gukoresha umuyoboro wacu mukohereza muri UCE. Abakiriya ba Bazasoft Rwanda ntibashobora kwakira, cyangwa kwemerera kwakira, imbuga cyangwa amakuru yamamazwa na UCE kuva muyindi miyoboro. Kurenga kuri iyi politiki bihanishwa ibihano bikomeye, harimo no guhagarika serivisi.



[a] Kurenga kuri politiki ya SPAM ya Bazasoft Rwanda bizavamo ibihano bikomeye. Bazasoft Rwanda imaze kukumenyeshwa ko warenze kuri politiki yacu ya SPAM, izatangira iperereza ryihuse (mu masaha 48 ubimenyeshejwe). Mugihe cyiperereza, Bazasoft Rwanda ishobora kubuza abakiriya kugera kumurongo wawe kugirango bakumire amakosa. Niba umukiriya asanze arenze kuri politiki yacu ya SPAM, Bazasoft Rwanda irashobora, kubushake bwayo, kugabanya, guhagarika cyangwa gufunga konti yabakiriya. Byongeye kandi, Bazasoft Rwanda ifite uburenganzira bwo gukurikirana ibibazo by’abantu ku kiguzi icyo ari cyo cyose kijyanye no gukora iperereza ku ihohoterwa rya politiki ihari. Bazasoft Rwanda izamenyesha abashinzwe kubahiriza amategeko niba aya makosa akekwaho kuba icyaha.



[b] Kurenga kubanza kw’iyi politiki bizavamo “Amafaranga yubuyobozi” ya 100,000RWF kandi konte yawe izasuzumwa kuburyo yanahagarikwa bibaye ngombwa. Ihohoterwa rya kabiri rizavamo “Amafaranga yubuyobozi” ya 200,000RWF no guhagarika konte yawe ako kanya. Abakiriya barenze kuri iyi politiki bemeye ko usibye ibyo bihano “by’Ubuyobozi”, bazishyura “Amafaranga y’ubushakashatsi” atarenga 100,000RWF ku isaha abakozi ba Bazasoft Rwanda bagomba gukoresha kugira ngo bakore iperereza kuri iki kibazo. URASABWE, NTUKOHERESE SPAM kuri seriveri yawe.


Ibirimo [v3 09/2018]


Urumva kandi wemera ko amakuru no kwingira biboneka binyuze muri Serivisi bishobora kuba birimo impaka, ibishingiye ku mibonano mpuzabitsina, cyangwa ibindi bintu bishobora kukubabaza cyangwa kubakoresha ushinzwe. Bazasoft Rwanda ntabwo ifite inshingano zo kugenzura cyangwa kugenzura ibyo bintu, kandi ufata inshingano zonyine zo gukoresha porogaramu iyo ari yo yose iboneka cyangwa ubundi buryo bwo kubuza kwinjira (cyane cyane harimo no kugera ku bana bato) ku bikoresho byose ushobora kubona bitemewe.


Ikirenga [v2 04/2018]


Mubusanzwe, Bazasoft Rwanda izahagarika serivisi zawe mugihe imipaka ya konte yawe nk’Umwanya wa Disiki & Bandwidth birangiye keretse niba hateguwe mbere yo gukora upgrade ya seriveri yawe cyangwa kukwishyuza kubiciro byumvikanyweho. Ibirenga nkibi bizishyurwa ku giciro cyumvikanyweho n’umukiriya na Bazasoft Rwanda.


Amakimbirane [v3 09/2018]


[a] Impaka zose zo kwishyuza zigomba kumenyeshwa Bazasoft Rwanda mugufungura itike n’ishami ryacu ryishyuza mugihe cyiminsi 45 uhereye umunsi wishyuye.




[b] Uremera ko amakimbirane ayo ari yo yose hagati yawe na Bazasoft Rwanda akomoka ku gukoresha Serivisi mu buryo ubwo ari bwo bwose bushingiye ku kwiyandikisha kwawe no/cyangwa gukoresha Serivisi idashobora gukemurwa hagati yawe na Bazasoft Rwanda izashyikirizwa umuburanyi kubera ubukemurampaka.


Kwishyuza [v1 04/2017]


Amafaranga ya buru Serivisi kugiti cyayo ashyizrwa kurupapuro rusobanura Serivisi (Amafaranga). Tuzatangira kukwishyuza ayo mafaranga kumunsi ukurikizwa wa serivisi. Amafaranga amwe ashingiye ku gipimo cyo gukoresha Serivisi. Ibi bizabarwa nkuko bigaragara kurubuga rusobanura Amafaranga. Usibye kumafaranga ashingiye kumikoreshereze, Amafaranga yose yishyurwa mbere. Promosiyo yihariye ikoreshwa kumafaranga ntigaruka, ntanubwo promosiyo kubandi bakiriya byanze bikunze iba ikugenewe. Amafaranga yishyuwe kubandi bantu n’amafaranga yo gushyiraho ntabwo asubizwa.



[a] Inyemezabuguzi zo kuvugurura serivisi zitangwa hasigaye iminsi 14 ngo igihembwe kirangire kandi giteganijwe ku munsi wavuzwe nk’itariki yagenwe kuri fagitire.



[b] Niba uduhaye ikarita ya banki kugirango wishyure Amafaranga, tuzagerageza kwishyuza ikarita yawe bitarenze iminsi 2 ibanziriza Itariki Yateganijwe yo kwishura. Ninshingano zawe kwemeza ko ikarita ya banki yawe ishobora kwishyura. Ntabwo dufite inshingano zo gutanga Serivisi, cyangwa kubika amakuru, niba ikarita yawe ya banki yanze kubwimpamvu iyo ari yo yose.



[c] Inyemezabuguzi imaze kurenza, ni ukuvuga ko yarenze itariki ntarengwa yo kwishyura, 10% ariko bitari munsi ya 2,370RWF azagucibwa mugihe Bazasoft Rwanda ishoboye kugarura amakuru yawe yose.



[f] Niba inyemezabuguzi nyinshi zirengeje igihe kuri konti, serivisi zose kuri konti yatanzwe cyangwa izindi konti zijyanye niyi konti zirashobora kugira ingaruka.


Uburyo bwo guhagarika [v3 09/2018]

[a] Gusaba guhagarika bigomba gutangwa binyuze mugace k’abakiriya. Kugirango ukore ibi, fungura itike hamwe nishami ryacu rishinzwe kwishyuza no kubara.

[b] Ninshingano zawe kwemeza subscriptions za PayPal hamwe na/cyangwa iz’Ikarita ya banki ushobora kuba washyizeho ihagarikwa, Bazasoft Rwanda ntabwo izaba ishinzwe amafaranga yose twishyuwe arenze kandi ntizayasubiza.

[c] Nta bundi buryo bwo guhagarika byemewe.

[d] Iseswa rigomba gutangwa mbere yuko fagitire yiyo serivise yatanzwe cyangwa byibuze iminsi 7 mbere yo kongerwa. Kutabikora bizavamo inyemezabuguzi irenga igihe. Gusaba guhagarika birashobora gutangwa gusa iyo konti idafite inyemezabuguzi zitishyuwe. Gusaba guhagarika byatanzwe nyuma yo kwishyuza fagitire bizishyurwa amafaranga yatinze yo gutinda atari munsi ya 15,000RWF kandi ntarenze 100,000RWF.


Kwimura [v2 04/2018]

Bazasoft Rwanda itanga serivisi zo Kwimura kubuntu nkubwa serivise zacu zo guhostinga kuri cPanel. Umubare wa konti zishobora kwimurwa ni izi zikurikira:

[a] Hosting isangiwe: konte 1 ya cPanel.

[b] Gahunda ya Reseller: konti 20 za cPanel.

Umubare winyongera wa konti zimuwe watwara 2,000RWF kuri buri konti.

Serivisi zo kwimura ntiziboneka kubakoresha VPS idacunzwe cyangwa abakiriya ba seriveri yihariye cyangwa abakiriya badakoresha cPanel.

Bazasoft Rwanda itanga serivisi zo kwimura nkuko bisanzwe kandi nta garanti cyangwa amasezerano y’igihe yiyemeje na gato.


Ububiko [v2 04/2018]

Bazasoft Rwanda ikora ama backups ya nijoro ya seriveri isangiwe, hamwe n’abacuruzi; icyakora, izo backups zigenewe intego zubutegetsi bwa Bazasoft Rwanda gusa, kandi nta NZIRA YEMEWE! Abakiriya bashinzwe kubungabunga ibikubiyemo byabo kuri mudasobwa zabo bwite.
Bazasoft Rwanda ntabwo itanga indishyi iyo ari yo yose yamakuru yatakaye cyangwa atuzuye mugihe ibikubiyemo bidakora neza (nubwo imikorere mibi yatewe n’uburangare ku gice cya Bazasoft Rwanda). Tuzakora ibishoboka byose kugirango tumenye kandi neza, ariko ntituzagira inshingano kuri iyi ngingo. Buri gihe korera backup y’urubuga rwawe kuri mudasobwa yawe bwite! Ntabwo dushidikanya kubyerekeye kuboneka kwa backups.

Bazasoft Rwanda ntabwo ikora backup ya seriveri z’abakiriya. Dutanga Ibibanza Byibitsa bya kure nk’inyongera iboneka kuri VPS zose hamwe na Serivise zabigenewe zishobora kuboneka kumafaranga make.


Ibyahindurwa [v2 04/2018]

Aya Mategeko na Politiki bishobora guhindurwa muburyo ubwo aribwo bwose igihe icyo aricyo cyose na Bazasoft Rwanda nyuma yo kohereza Amabwiriza na Politiki byahinduwe ku ngingo zikoreshwa muri serivisi.
Gukomeza gukoresha Serivisi bizafatwa nk’icyemezo ku Mategeko ayo ari yo yose yahinduwe. Niba udashaka gukomeza gukoresha Serivisi bitewe naya mabwiriza yose yahinduwe, ushobora gutanga integuza yifuza guhagarika ikoreshwa rya serivisi kuri Bazasoft Rwanda.


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